Before you email in, please take a moment to check if we’ve listed your question below.  We’re a tiny team, so responses might not be immediate, so hopefully we’ve answered your question already!

Tickets

Q. I have a query about my ticket - who do I contact?
A. Please get in touch with See Tickets by clicking here.

Q. Where & when can I buy a ticket?
A. Tickets are only available via the website and our sole ticket agent See Tickets. 

Q. Will there be any Day Tickets on sale for the festival?  
A. A limited number of Day Tickets will go on sale closer to the festival. 

Q. I have a Day Ticket. Will I be able to camp or access the campsites?  
A. No – unfortunately Day Tickets do not provide access to any campsites. If you want to stay overnight at the event, you’ll need to purchase a Weekend Ticket.

Q. When do I get my tickets?
A. When you buy your tickets you will initially receive an order confirmation that means you have secured your tickets. Your e-tickets will be emailed to you by SEE Tickets one week before the event.

Q. Do I have to book in advance for anything else?  
A. You might want to add parking to your ticket, if you’re coming by car.  Please note that if you bring 4 people in your car with you, parking is free!  Other add-ons include a campervan space, bell tent, or travel. 

Plus we do have some tickets for more adventurous classes like SUP yoga and Aerial Yoga on sale too.  These can be booked through the website, otherwise there may be spaces left on site if you ask with the provider on your arrival. We will also be running some activities that are ticketed, such as stand up paddle boaarding (SUP) and kayaking.  These can be booked through the website, otherwise there may possibly be spaces left on site if you ask with the provider on your arrival.

Q. Oh no! I can’t make it, can I get a refund on tickets?
A. This depends on your circumstances and whether you've purchased refund protection. As standard our tickets don't come with refund protection, this is a paid extra available when booking. For more information, please contact See Tickets.

Q. I’m desperate for a ticket – should I buy one from eBay (or similar?).
A. We would advise not.  As you can’t be sure if it will be real or not.

Q. Can I swap my adult / teen tickets?
A. Sorry, this is not possible. We have fulfilled quotas for each ticket type and need to adhere to our licensed capacity.     

 

On Site

Q. When does the site open and close
A. The site opens on Friday at 11:00 and closes at 20:00 on Sunday.

The Main Arena will be open from 10:00 - 02:00 each day although access for day ticket holders is restricted to 10:00 – 23:00 on Friday and Saturday and 10:00 – 18:00 on Sunday.

Camping Areas will only be open to Weekend ticket holders. 

Q. How do I find out directions / Where is the festival?
A. Rock Oyster Festival is returning to its roots at the beautiful Dinham House Estate, St Minver, Wadebridge, PL27 6RH.

Q. Can I bring my own alcohol?

A. Bringing alcohol into the festival arena is strictly prohibited but a limited amount is allowed within the campsite – see rules below.

- Weekend campers aged 18 and over can bring in limited amounts and types of alcohol. You may be asked of proof of age  

- Quantity per person: 1 crate of beer/lager/cider OR 1 litre of wine OR 12 cans of pre-mixed spirit and mixer


- No straight spirits allowed


- All drinks must be unopened and NO GLASS


- Alcohol is on sale at the event but you must be 18 or over to purchase. Bring ID, you will be asked each time you buy a drink. It is illegal to buy alcohol for another person who is under 18. Challenge 25 is in place at all bars. Accepted forms of ID are passport, driver’s license or anything with a PASS logo.
  

- Alcohol will only be permitted on first entry to the festival campsite. You will not be able to exit & re-enter with more alcohol.
 

- Alcohol cannot be brought into the festival arena. It will however be on sale inside the arena.


- Day ticket holders are not allowed to bring in any alcoholic drinks.

- No glass allowed

Q. Is there a restriction on tent sizes?
A. YES! The site has a limited capacity, and so we have a strict policy of normal sized family tents only. Please do not bring a 8/10 berth mega-tents as we simply do not have space.

Q. Can I camp anywhere?
A. There will be a dedicated zone for general camping.  Please do not obstruct Fire Lanes and Emergency Access points.

Q. Can we have dogs on site?
A. Yes that’s fine, and we love our four-legged friends too. They have to be offsite by 18:00 each day though please, and not left in cars or camper vans at all too.

Q. Can we have fires in the campsites?
A. No please don’t, so we can be sure of your safety.

Q. Can I go back to the carpark to get more stuff after I have entered?
A. Yes, that’s fine, as long as you keep your wristband on, but you can only bring in alcohol on your first admission. See rules re bringing in alcohol above.

Q. Can campervans and tents camp together?
A. You are only able to pitch one tent with each camper van pitch as per the terms of purchase and size of the pitch.

 

Getting Involved

Q. Can I still volunteer to get involved / work at the festival?
A. Send an email to with details of what you’d like to do and we’ll be in touch!

Q. Can my band come and play at the festival?
A. Send an email to

Q. Can I talk to someone about trading, or setting up a brand partnership with the festival?
A. Send an email to

 

What Shall I Pack?

Your tent - If you’re camping… although a bivvy bag would also do.

Your water bottle - please bring personal bottles to site with you, to keep our environmental impact down as much as possible. The site is on mains water and there will be standpipes to fill from in most areas.

Your coffee cup - please also bring a camping mug or keep-cup if you will be drinking tea or coffee.

Waterproof clothing and wellies - who knows what the weather will bring, but if you’re prepared for it, then it won’t stop your fun!

Swimmers - they’ll be plenty of opportunities to get wet this weekend, with wild swims and SUP yoga, slippy-slide and water-edge walks.

Power pack if you have one - there will be limited options for mobile phone charging on site.

Fancy Dress - it’s the Sea Creature Fashion Show on Saturday! So make sure you pack your octopus arms or 8?!

 

What Shall I Not Pack?

No gazebos.
No flares or fireworks.
No Chinese lanterns. 
No campfires, barbecues or grills.
No personal soundsystems.
No glass.  
No drones.

Please also do not bring your own alcohol into the camping or festival site, there will be plenty of bars to buy drinks at instead.

There will be searches at the gate, against all of the items listed above.

Please do not try to bring alcohol into the festival site, as it will be confiscated. There will be plenty of bars to buy drinks at instead.

You can bring a limited amount of alcohol into the campsite – see rules above.

Leave No Trace

At Rock Oyster we are committed to putting in as much as we take back.

Please help us to limit our environmental impact by also thinking about the environment around you while you are having fun. Please use the bins provided.  Please drink responsibly.  Please take your tents home with you.  And please use the toilets we put in for you.  Rock Oyster is so lucky to be inhabiting the beautiful Dinham House Estate for the weekend, right on the Camel Estuary, with all the treasures that brings.  Please treasure it with us.